The relationship between a contractor’s and a client is crucial to their business. Customers are willing to pay more with contractors that they respect and trust.
The key to a solid relationship is consistent communication and being honest with yourself. Clients must feel that contractors are committed to their projects and are able. They must also feel that they have their best interests at heart. This is why it’s important to establish clear communication from the beginning and to have a single point of contact. It’s a good idea to encourage regular meetings. These could occur at the end every day or every other day. This will allow you to clear any misunderstandings and sure that the client is happy with everything that takes place.
One of the main issues that can sour a client-contractor relationship is over-promising. Try to impress a prospective client by agreeing to unreasonable demands could cause the project to be pushed back, or even completed in a worse quality than originally agreed. Set realistic expectations and discuss what you are able to do with the client. And then go over and beyond.
A contractor may lose trust from clients if he becomes complacent and rely on a handful of clients to provide a consistent stream of work. This can be dangerous as it may mean that the contractor does not take the time to search for new opportunities or is not open to the possibility of working with different clients.